Tuesday, September 16, 2014
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Contact Information

Customer Service: 412-442-2000 (TTY: 412-231-7007)

The Customer Service phone line is staffed by representatives during the following times:
  • Weekdays: 6 a.m. to 7 p.m.
  • Weekends & Holidays: 8 a.m. to 4:30 p.m.

Outside these hours, the phone line provides automated schedule information using voice-recognition and touch-tone technology.

You may also contact Customer Service using our convenient feedback form.


Jump to contact information for:


Port Authority Administrative Offices: 412-566-5500

Heinz 57 Center
345 Sixth Avenue, Third Floor
Pittsburgh, PA 15222

Downtown Service Center: 412-255-1356

534 Smithfield Street
Pittsburgh, PA 15222

Open weekdays 8 a.m. to 5 p.m.
Closed weekends and holidays.

Port Authority Police: 412-255-1385

Claims: 412-566-5214

If you have been in an accident involving or had personal property damaged on a Port Authority vehicle, please call Claims between 8 a.m. and 4:30 p.m. Monday through Friday. A claims adjuster will guide you through the claims process. During non-business hours, please leave a message with your name, daytime telephone number and a brief description of your claim. An adjuster will return your telephone call.

Civil Rights / Title VI Compliance:

Port Authority of Allegheny County is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint. Read more.

Employment: 412-566-5346

Financial Information: For companies doing business with Port Authority

  • Finance Department: 412-566-5187
  • Accounts Receivable/Billing: 412-566-5194
  • Accounts Payable: 412-566-5198

For general information on Port Authority's finances/budget, visit our Budget & Finances page.

Lost and Found: 412-442-2000

Purchasing / eBusiness: 412-566-5138, or visit ebusiness.portauthority.org

Real Estate: 412-566-5122

Requests for Public Records:

In accordance with Pennsylvania’s Right-to-Know Law, citizens may request public records from Port Authority of Allegheny County. The following PDF document provides details on Port Authority’s public records policy, as well as procedures for making a request: Public Records Policy

For more information on Pennsylvania's Right-to-Know Law, visit the Pennsylvania Office of Open Records website.

Advertising / Sales:

Terri Landis
Director of Advertising Sales
412-566-5475
tlandis[@]portauthority.org

Community Outreach: For inquiries from community organizations

Deborah Skillings
Community Outreach Coordinator
412-566-5323
dskillings[@]portauthority.org

Government Relations:

Dan DeBone
Senior Goverment Relations Officer
412-566-5192
ddebone[@]portauthority.org

Disadvantaged Business Enterprised (DBE) Program:

Cameil D. Williams
DBE Contract Compliance Officer
412-566-5257
willicd[@]portauthority.org

Employer Pass/Job Perks Program: 

Dante Calderone
Marketing Manager
412-566-5283
dcalderone[@]portauthority.org

View more information on Port Authority's Job Perks program.

Media Relations: For inquiries from members of the news media

Jim Ritchie
Communications Officer
412-566-5136
jritchie[@]portauthority.org
Heather Pharo
Communications Department
412-566-5157
hpharo[@]portauthority.org

ConnectRewards: For businesses interested in participating in the ConnectRewards program

Dante Calderone
Marketing Manager
412-566-5283
dcalderone[@]portauthority.org

 

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